Eurofins Medigenomix GmbH: Quality, ISO 9001 certification, ISO EN 9001:2008, GEDNAP, ISAG

Quality at Eurofins Medigenomix

Our mission is to provide sustainable high quality analytical services to all our customers as a reliable partner for long-term business relationships. Therefore our Quality Management must fulfil the demanding requests of our customers and our results must be reliable for the publications of research results the same as for the National DNA Database, breeding programmes and clinical studies. We are regularly audited by pharmaceutical industry clients for GLP and have fulfilled the requests to win public invitations to tender many times.

Our Quality Management includes the following measures:

1. Internal Quality Control (IQC):

Certified according to ISO EN 9001:2008 (see detailed information below >>)
Accreditation according to ISO 17025:2005 for Forensic Genetics, Veterinary Molecular Diagnostics, Food Authenticity, and Analysis of Biological Sample Material (see certificate with additional information (pdf) >>)
Customer orientation: to fulfil customer’s expectations in every respect'
The management and the staff are guided by highest quality demands

2. External Quality Audit (EQA):

The inter lab tests of the German Society for Juridical Medicine and the criminal institutes of the federal government and the 'German Länder', GEDNAP
Inter lab tests of the German Society of Parentage Expertise (see certificate >>)
The inter lab tests carried out by the German Federal Ministry of Consumer Protection, Feeding, and Agriculture (BMVEL)
The inter lab tests of the International Society of Animal Genetics, ISAG

Member of:

German Association of Independent Test Laboratories

German Society for Good Research Practices

Certification according to ISO EN 9001:2008 – detailed information

The high quality standard of our service is permanently assured by a professional quality management in every department of our company (order management, laboratory, invoicing). Certified according to ISO EN 9001:2008 we fulfil a worldwide approved standard of quality management. All our business units (sequencing, genotyping and biotechnological services) are included. This means the following advantages to our customers:

Client orientation and client satisfaction as ultimate ambition.
Controlled processes.
Control and qualification of analysing devices and measuring instruments.
Establishment and validation of methods.
Constant process optimisation and advancement.
Qualified, competent and motivated staff (regular further training).
Competent advisory before, during, and after sales.
Partnership relation with our customers.
Data security.

Customer orientation:
By our broad service portfolio we can offer specially tailored test solutions for every customer, pharmaceutical industry, research institutes, universities, police departments, food industry, breeder’s organisations, sheep or bird breeders or private clients, and for almost every question.

Close cooperation, partnership:
Every order starts with a committed consultation of the customer. We analyse your project and offer intelligent and innovative tests and solutions based on our high competence and long-term experience. Designing and developing solutions we attach greatest importance to the cooperation with our customers and go together for an optimal result. Certainly our staff are available after sales for consulting.

Confidence to our team and single staff:
Because of a very small employee turnover you have contact to the same staff over several years. It creates security and confidence and belongs to our philosophy of a respectable, long-term cooperation.

Look and see!
Our quality management system is documented in a manual. Simply contact and we send one for free.

Certificate:
Open ISO EN 9001:2008 certificate here (pdf, 700 KB) >>